CSNexa's Hotel Management System is a cloud-based platform that automates every aspect of hotel operations — from the moment a guest books to the moment they check out — while keeping you fully GST-compliant.
Complete Hotel Management Modules
Front Desk & Reservations
Visual room rack with real-time status, instant check-in/check-out, room upgrades, walk-in and online reservation management.
Channel Manager Integration
Two-way sync with Booking.com, MakeMyTrip, Goibibo, Expedia, and Agoda. No double bookings, no manual updates.
Housekeeping Mobile App
Staff receive room assignments on their phones, mark rooms clean, and report maintenance — zero phone calls required.
Restaurant POS Integration
Food, beverage, and room service charges post directly to the guest folio. Settled in one click at checkout.
GST Billing & Invoicing
Auto-calculated CGST/SGST/IGST on all charges. GSTIN capture for corporate guests. One-click GSTR reports.
Revenue & Analytics Dashboard
Occupancy %, RevPAR, ADR, source-of-business, and departmental P&L — updated in real time on any device.
Dynamic Pricing
Set seasonal, weekend, and demand-based rates. Corporate rate plans and group booking management included.
Guest Communication
Automated pre-arrival emails, check-in reminders, and post-stay review requests via WhatsApp and email.
Multi-Property Management
Manage multiple hotels from a single login. Compare performance, share staff, and centralise procurement across your portfolio.
Technologies We Use
How We Deliver
Discovery & scoping
Free 30-min call, requirements workshop, property walkthrough, and a fixed-price proposal within 48 hours.
Configuration & setup
Your room categories, rate plans, tax settings, and OTA connections configured and tested before go-live.
Data migration
Guest history, reservations, and inventory migrated from your existing system with zero data loss.
Staff training
On-site or video-based training for front desk, housekeeping, accounts, and management roles.
Go-live & support
On-site support during the first week of live operation. 24/7 helpdesk and SLA-backed issue resolution thereafter.
Transparent Pricing
Cloud subscription or one-time custom build — we'll recommend the right model after your free discovery call.
Cloud Starter
- Front desk & reservations
- Housekeeping app
- GST billing
- Basic reports
Cloud Professional
- All Starter features
- Channel manager
- Restaurant POS
- Dynamic pricing
- Guest communication
Custom Build
- Fully custom workflows
- Your branding
- Any integrations
- White-label option
- Source code ownership
Frequently Asked Questions
Does the system work offline?
The cloud app requires internet for real-time sync. For properties with unreliable connectivity, we offer an offline-capable variant with automatic sync when internet is restored.
Which OTAs are supported?
We support Booking.com, MakeMyTrip, Goibibo, Agoda, Expedia, Airbnb, and most other major OTAs through our channel manager integration. Custom integrations are available on request.
Can I manage multiple properties from one account?
Yes. The multi-property dashboard lets you switch between hotels, compare KPIs, and manage users centrally with role-based access controls.
Is the system fully GST-compliant?
Yes. All invoices are GST-compliant with correct CGST/SGST/IGST calculation, GSTIN capture for corporate guests, and GSTR-1 report export. Rates are kept current with GST Council notifications.
Ready to modernise your hotel operations?
Book a free 30-minute demo and see the system running live with your property's room types and rates.
Book a Free Demo