Indian restaurants often choose between cloud POS subscriptions and custom-built systems. This comparison covers GST compliance, Zomato/Swiggy integration, multi-branch control, and when custom development pays off.
Off-the-shelf POS
Fast setup, monthly fees, and standard features for single outlets. Limitations appear with franchise menu rules, custom loyalty, ERP integration, or white-label requirements.
Custom POS
Full control over workflows, branding, aggregator logic, and inventory sync with your ERP. One-time build from ₹2L with no per-outlet license multiplication for large chains.
Side-by-side comparison
| Factor | Custom (CSNexa) | Off-the-shelf POS |
|---|---|---|
| Monthly cost (single outlet) | ₹0 after build | ₹1,500–₹6,000/mo |
| Multi-branch dashboard | Fully custom | Tier-dependent |
| Source code ownership | Yes | No |
| Go-live time | 4–12 weeks | 1–5 days |
FAQ
When is custom POS worth it?
Franchise groups, 10+ outlets, custom loyalty, or deep ERP/inventory integration usually justify custom builds.
Does CSNexa offer cloud POS too?
Yes — see our Restaurant POS Software product from ₹1,500/month or custom builds from ₹2L.
Not sure which path fits?
Book a free scoping call — we'll recommend custom vs packaged honestly.
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