The challenge
Dispatch relied on phone calls and paper manifests. Drivers lacked offline-capable apps; central ops could not see live locations or ETAs. A previous agency delivered an unstable prototype without API documentation.
Our solution
CSNexa built React Native apps for iOS and Android with offline queues, plus a Laravel API with WebSockets for live tracking, route optimisation hooks, and admin dashboards for dispatch teams.
Results
- 3× improvement in deliveries per driver per day
- iOS + Android launched in 8 weeks
- 99.5% sync reliability after offline periods
- OpenAPI documentation enabled client in-house extensions
Technologies used
React Native
Laravel
WebSockets
PostgreSQL
AWS
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